Our Store Policies
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
Shipping and Delivery
All orders take 1 to 3 business days to process before being shipped out. Once prepared shipping takes 3-5 days .
We can not accomodate customers who want to use their own shipping companies/terms due to fraudlent shipping methods and contracts.
We do not provide overnight shipping methods.
We will not send orders placed with either a p.o. box billing address nor shipping address. Both address must be a complete address.
Billing address MUST be the same for the card being used. If shipping address is an alternative address, customers will be contacted to confirm shipping address. If phone number provided is invalid your order will be cancelled! We must get in contact with whom is making the purchase.
Our Return Policy
Renee’s Closet does not provide refunds.